Ty West

Charlotte, NC, USA

Leadership
Executive Management
EOS Implementer
Sales
Marketing
Operations
Go to Market
Strategic Vision
Leadership
Team Building
Strategic Planning
Business Strategy
Advisor
Startups
Entrepreneurship
Scalability
Scaling Operations
SaaS
B2B SaaS
Managed Services
Business Development
Product Management
Product Strategy
Marketing Strategy
Team Leadership
Cross Functional Team Leadership

Chief Revenue Officer / EOS Implementor / General Manager — Builder of GTM operating systems & teams that make growth repeatable

Experienced Chief Revenue Officer, General Manager and EOS Implementer who builds and scales go-to-market engines to deliver consistent, profitable double-digit growth. Hands on operator that has driven SaaS/EdTech/Technology services revenue from less than $5M to over $160M ARR and most recently turned around a declining organization to grow YOY by 30% by installing the operating systems that make growth repeatable: OKRs for quarterly focus, RACI for cross-functional accountability, and live KPI dashboards tracking pipeline, win rate, and CAC payback across sales, marketing, and customer success. Held P&L accountability and have built enterprise-level partnerships and named-account programs from the ground up — winning and managing multi-million-dollar accounts with state, local government, and corporate customers. Along the way I have built sales organizations from single launch teams into multi-region structures, while driving a double-digit year-over-year revenue increase through disciplined, cost-effective GTM strategy. I partner with executive teams, founders, and boards to set vision, align go-to-market functions around shared metrics, and translate strategy into measurable revenue outcomes — while energizing culture and developing the leaders who sustain it.

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Ty West

Experience

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EOS Worldwide

Professional EOS Implementer

2026-Present

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EOS is a simple, proven system that helps entrepreneurial leadership teams get aligned, gain traction, and achieve more of what they want from their business.

I provide coaching and facilitation to ensure that owners and leadership teams implement a system for long-term success.

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Lockstep Technology Group

CRO - Chief Revenue Officer

2025 - 2026

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YOY Growth Chart
Drove YOY Growth 30%

Lockstep Technology Group provides managed IT, infrastructure modernization, and cybersecurity services tailored to mission-driven organizations in education, government, and healthcare. The firm focuses on assessments, managed services, and strategic technology partnerships to improve resilience, compliance, and operational visibility.

  • Owned and executed full go‑to‑market strategy for Lockstep’s IT solutions and managed services across government, education, and medical (GEM) verticals driving YOY growth 30%+.
  • Aligned four portfolio companies across multiple states and regions into one fluid go to market motion to drive significant growth.
  • Recognized by HPE nationally as the #5 partner for E-Rate.
  • Grew Cisco market revenue 25% YOY.
  • Spearheaded Time to Value initiative to address AR/AP and credit line issues to support Go to Market playbooks.
  • Forged and deepened strategic technology and channel partnerships with key partners like Cisco, Palo Alto, HPE and many more to expand solution reach and procurement pathways for public sector customers.
  • Optimized and scaled commercial motion (sales, customer success, marketing, and partner programs) to improve customer onboarding, retention, and outcomes.
  • Launched and positioned assessment‑led offerings that produced prioritized roadmaps for higher ed and K–12 customers to modernize infrastructure and strengthen cyber posture.
  • Partnered with service delivery and product teams to align pricing, packaging, and operational delivery for repeatable managed services to increase Time to Value.
  • Enabled customer‑facing teams with sales enablement, KPI dashboards, and playbooks to shorten sales cycles and improve forecast accuracy.
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Age of Learning

Chief Revenue Officer (CRO)

2022 - 2025

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Age of Learning Leadership Forum

Age of Learning develops research‑based PreK–5 digital learning programs (including ABCmouse, Adventure Academy, and My Reading/My Math Academy) that support early literacy, math, and personalized learning at scale for schools and families worldwide.

  • Relaunched go‑to‑market planning and execution for next‑generation K12 solutions — aligning product, sales, marketing, success, and operations — and drove triple‑digit revenue growth in 24 months
  • Led cross‑functional teams to improve adoption, retention, and learning outcomes in school deployments and district partnerships.
  • Designed and implemented unified commercial motions and customer success frameworks to drive consistent classroom impact and educator satisfaction.
  • Established metrics and processes for revenue growth, pipeline management, and product‑market fit validation across school channels.
  • Coordinated marketing and enablement programs to accelerate district procurement cycles and scale implementations while preserving instructional quality.
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Imagine Learning

Vice President

2008 - 2022

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Imagine Learning creates digital‑first curricula and adaptive solutions to accelerate student learning across language arts, math, STEM, multilingual learner programs, and special education for K–12 schools.

  • Led national and regional strategic initiatives by building and coaching high‑performing sales and district partnership teams.
  • Grew Imagine Learning from less than $5M to over $160M in ARR during tenure.
  • Optimized enterprise sales processes and quota management to achieve consistent double‑digit revenue growth.
  • Designed and rolled out compensation plans and forecasting frameworks that aligned sales incentives with organizational goals and budget constraints.
  • Transitioned field and sales teams to effective virtual/digital selling models during COVID‑19, preserving pipeline and closing rates.
  • Developed and delivered comprehensive training programs and CRM‑driven reporting (HubSpot, NetSuite, PowerBI) to boost regional team productivity and visibility.
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SunCom Wireless

Executive Director, Sales & Business Development

1998 - 2008

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SunCom Wireless was a telecommunications provider offering mobile voice, data, and B2B services across multiple sales channels including direct, corporate, Telesales, and eCommerce.

  • Oversaw Direct, Corporate/B2B, Internet and TeleSales channels with responsibility for end‑to‑end channel strategy and execution.
  • Optimized sales and marketing motions to grow TeleSales/Internet channels 300% YOY.
  • Developed channel programs, incentive structures, and forecasting methods to improve productivity and revenue visibility across non‑retail sales.
  • Partnered with leadership to scale the business from startup phases through rapid growth, contributing to large‑scale revenue expansion.
  • Selected and mentored channel leadership teams responsible for day‑to‑day management, performance monitoring, and tactical plan implementation.
  • Promoted several times during tenure.

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